Privacy Policy

Last Updated: February 17, 2025

This privacy policy (“Policy”) describes how Kogler Incorporated, an Illinois-based company (“Company,” “we,” “our”), processes, collects, uses, and shares personal data when using this website https://kogler-usa.com (the “Website”). Please read the following information carefully to understand our practices regarding your personal data and how we will process data.

Purposes of Processing

What is personal data?

We collect information about you in a range of forms, including personal data. As used in this Policy, “personal data” is as defined in the General Data Protection Regulation (GDPR). This includes any information which, either alone or in combination with other information we process about you, identifies you as an individual, including, for example, your name, postal address, email address, and telephone number.

Why do we need your personal data?

We will only process your personal data in accordance with applicable data protection and privacy laws. We need certain personal data to provide you with access to the website. If you registered with us, you will have been asked to tick a checkbox agreeing to provide this information to access our services, purchase our products, or view our content. This consent provides us with the legal basis to process your data under applicable law. You retain the right to withdraw this consent at any time. If you do not agree to our use of your personal data per this Policy, please do not use our website.

Collecting Your Personal Data

We collect information about you in the following ways:

Information You Give Us.

This includes:

the personal data you provide when you register on our website, such as your name, postal address, email address, and phone number.

the personal data you submit for our rewards program, promotions, or product purchases.

information provided when reporting an issue or requesting customer support.

SMS Consent and Communication

- By providing your phone number and opting in to receive SMS messages from Kogler Incorporated, you consent to receive text messages regarding [Conversational] purposes.

- SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party or affiliate company.

- Message frequency may vary. Message & data rates may apply.

- You can opt out at any time by replying STOP.

- For assistance, reply HELP or visit https://kogler-usa.com.

Information Automatically Collected

We automatically log information about you and your device when you access our website, including your operating system, browser type, screen resolution, pages visited, and time spent on each page. This information is collected through cookies and similar tracking technologies.

Use of Cookies and Tracking Technologies

We use cookies to enhance user experience, analyze traffic, and personalize content. You can disable cookies in your browser settings, though this may affect website functionality.

Using Your Personal Data

We may use your personal data as follows:

Operating and improving our website, products, and services.

Processing purchases and transactions.

Customer support and responding to inquiries.

Marketing & promotional messages (with consent).

Legal compliance and fraud prevention.

Sharing Your Personal Data

We DO NOT share SMS opt-in information or phone numbers with third parties or affiliate companies.

We may share personal data with:

Third-party service providers (e.g., payment processors, data analytics, hosting services).

Legal authorities if required by law.

Social media platforms (if you engage with our content through these channels).

SMS Terms & Conditions

SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If you have consented to receive text messages from Kogler Incorporated, you may receive messages related to the following:

Conversations (external) and Conversations (between employees)

Example:

 "Hi [First Name], this is [Your Name] from Kogler. Just checking in to confirm your upcoming order/shipment and see if you need anything else. Let me know how I can assist! Reply STOP to opt out of SMS messaging."

Message Frequency:

Message frequency may vary depending on the type of communication. Example:

"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

Potential Fees for SMS Messaging:

Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

You may opt-in to receive SMS messages from Kogler Incorporated in the following ways:

By submitting an online form

SMS Opt-Out & Customer Rights

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://kogler-usa.com/contact/.

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:

Message and data rates may apply.

You can opt out at any time by texting "STOP."

For assistance, text "HELP" or visit our Privacy Policy and Terms of Service pages.

Security & Data Retention

We implement reasonable security measures to protect your personal data. However, no system is completely secure. We retain personal data only as long as necessary for business or legal requirements.

Your Rights Under GDPR & CCPA

We seek to use reasonable organizational, technical, and administrative measures to protect personal data within our organization. Unfortunately, no transmission or storage system can be guaranteed to be completely secure, and transmission of information via the Internet is not completely secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us.

Request access to your data

Request deletion or portability

Opt out of targeted advertising

Submit a complaint regarding data handling

If you wish to exercise any of these rights, contact us at sales@kogler-usa.com.

Changes to This Privacy Policy

We may update this Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.

Contact Information

For questions about this Privacy Policy, contact: Email: sales@kogler-usa.com, website: kogler-usa.com